We are in the business of transporting horses and other animals because we truly love horses and know how to take care of them whether they are on the road or not.
We have been in this business for over 30 years because of the support we have received from our many clients and friends. We would appreciate the opportunity to be of service to you as well. Our covenant with our clients will help give you an understanding about how we operate and what is important to us.
Covenant with our clients
In addition to the implied covenant of good faith and fair dealing, we offer the following specific performance measures:
1. We will be truthful with you at all times whether it sheds light on our quality of service or an exception.
2. When you call us you will speak with the person who is actually hauling your horse – directly.
3. Maintenance and safety checks are performed by qualified mechanics before each trip begins.
4. We work as a team which means that there will always be two people on every trip.
5. We provide private shipment service which allows you to book the entire trip and truck/trailer.
6. Both pickup and delivery will be performed in a timely and professional manner.
7. We will update you on estimated time of arrival as the trip progresses.
8. We care for your horses every step of the way as though they were our own.
9. Thirty years of experience is difficult to beat.